EPL – Earth and Planets Laboratory

IT Support Specialist

Department: EPL – Earth and Planets Laboratory

Salary: Based on experience

Location: Washington, D.C.

Position Summary:

Provide direct support to staff for workstations, software, printers, websites, and use of IT systems. This position will also support audio-visual (AV) operations for on-campus meetings and online webinars.

Essential Duties:

  • Provide Level 1 and 2 technical support.
  • Acquire, install, and maintain desktop and scientific and administrative applications for scientists and operations staff.
  • Acquire, set up, support, and maintain desktops, laptops, mobile devices, and peripheral components such as monitors, keyboards, printers, and copiers.
  • Train and assist staff in utilizing software, equipment, and IT systems.
  • Support telepresence, voice, collaborative, and streaming services.
  • Support meeting setup of Zoom rooms and presentation sharing in meeting spaces.
  • Support hybrid Zoom webinar meetings in an auditorium (100 seats).
  • Provide accessible and understandable IT system documentation for staff.
  • Escalate issues to vendors/manufacturers/developers when applicable.
  • Escalate issues to the manager when necessary.

Minimum Qualifications:

  • Associate degree in information technology or related field, or equivalent work experience.
  • Understanding of IP Networking.
  • Basic understanding of desktop and mobile hardware.
  • Basic understanding of printers and printer maintenance.
  • Experience with Microsoft Office, Adobe Acrobat, and, Adobe Creative Suite.
  • Experience with Google Apps.

Preferred Qualifications:

  • Experience supporting IT in an academic or research environment.
  • Experience with Mac, Linux, Windows, iOS, and Android environments.
  • Education and/or interest in science.

Knowledge/Skills/Abilities:

  • Effective problem-solving skills.
  • Effective verbal and written communication skills.
  • Ability to efficiently manage their own workload.
  • Motivation, technical, communication, and problem-solving skills.
  • Initiative to investigate and independently troubleshoot novel problems.

At Carnegie, we are committed to building a diverse and inclusive community. We believe academic environments should be places where diverse groups of people with a variety of viewpoints and ideas can thrive and work together. As such, we encourage applicants from under-represented groups and backgrounds to apply.

The Carnegie Institution is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected group status.

Science Librarian

Department: EPL – Earth and Planets Laboratory

Salary: $82,000 to $95,000 per year based on experience

Location: Washington, DC

Position Summary:

The Carnegie Institution for Science, Earth, and Planets Laboratory seeks an innovative, user-oriented, proactive, and collaborative Science Librarian. The librarian is a key member of staff and leads the library’s efforts to provide high-quality research support and access to scholarly resources to staff scientists, postdoctoral researchers, administrators, and international visitors

Essential Duties: Reporting to the EPL Director, the Science Librarian leads the EPL Research Library in supporting staff scientists, postdoctoral researchers, and international visitors in their research projects and management of their research data.

  • Provide effective library service, including access to extensive print and online collections of scientific books, journals, and databases, as well as scholarly communications support for the campus community.
  • Develop collection management and strategic plans that will align the library’s collections, services, and policies with EPL’s mission and culture.
  • Promote sound data management practices and assist EPL researchers in ensuring that their data are preserved long-term for scientific use.
  • There is an opportunity in this role to help define, promote and integrate library services across the institution that will require active collaboration with Carnegie’s archivist and library colleagues at other Carnegie Divisions.
  • Participate in institution-wide initiatives, engage actively in Carnegie committees, and contribute to outreach activities.

Required Qualifications (knowledge, skills, abilities, education, and experience):

  • Graduate (Master’s or Ph.D.) degree in library science or information science.
  • In-depth understanding of scholarly communication in the sciences.
  • Familiarity with standard scientific reference works and data sources.
  • Ability to generate and interpret research impact metrics.
  • Demonstrated knowledge of data management, data curation, and data preservation principles, and practices.
  • Demonstrated ability to take initiative and learn new skills, both independently with minimal supervision and as a team member.
  • Demonstrated organizational, analytical, and problem-solving skills.
  • Demonstrated ability to build and sustain effective working relationships in a diverse environment.
  • Strong oral and written communication skills.
  • Proficiency using Microsoft Office, including MS Access, Google collaboration apps, EndNote, and other reference management applications.
  • Familiarity with metadata standards and MARC format, RDA, LSCH, and LC Classification.
  • Experience using thesauri/controlled vocabularies (e.g., LC Authorities, GeoRef, AAT).
  • Commitment to diversity, equity, inclusion, service excellence, and innovation.

Preferred Qualifications:

  • A minimum of 2 years of relevant experience in libraries, higher education organizations, technical information centers, or similar institutions.
  • Bachelor’s or Master’s degree in science, engineering, or related discipline.
  • Cataloging experience using WorldCat and OCLC Connexion.
  • Proficiency using DB/TextWorks, FileMaker Pro, or other database management systems.
  • Proficiency in managing web content using LibGuides, Drupal, or other CMS.
  • Familiarity with digital asset management software (e.g., Widen).
  • Familiarity with Dublin Core or other metadata schemas.
  • Experience using scripting languages (such as Python or Javascript), or statistical solutions for research data analysis.
  • Demonstrated potential supporting researchers with data services (including discovery, management, reuse, security, and storage).
  • Familiarity with data sharing policies for U.S. federally funded research and emerging best practices for compliance with funder requirements.
  • Successful experience on cross-departmental teams to accomplish projects and initiatives.

Physical environment:

  • Ability to pack, lift, and move boxes weighing up to 30 lbs, and ability to climb a 6-step ladder to reach high shelves.

Application Requirements:

Along with the application, please submit a resume, cover letter, and contact information of three (2) professional or academic references.

Any questions regarding this position or the application process should be directed to the search committee chair, Dr. Anne Pommier (apommier@carnegiescience.edu).

Review of applications will begin immediately and will continue until the position is filled.

The Carnegie Institution is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.

At Carnegie, we are committed to building a diverse and inclusive community. We believe academic environments should be places where diverse groups of people with various viewpoints and ideas can thrive and work together. As such, we encourage applicants from under-represented groups and backgrounds to apply.